Providing high quality before school care, after school care and vacation care for school aged children.
Will MOOSH remain open?
Yes. We need to support working Australian families and provide children with quality childcare. Childcare is an essential community service. Our before and after school care and vacation care programs are currently running.
In what circumstances would MOOSH close?
If we are directed by authorities to close for any reason, we will do so, and aim to reopen as soon as possible.
What happens if an educator, child, or parent at a centre is diagnosed COVID-19?
Our commitment is to have open and clear communication with our community. Along with notifying the relevant authorities, we will let our families, staff and Manly Village Public School know via email that a confirmed case of COVID-19 has been diagnosed in our community.
If MOOSH is required to close, will I have to pay fees?
If the government or local health authorities ask us to close, we will not charge families fees during the period of closure. If you choose to withdraw your child from care as a precautionary measure in response to COVID-19, either temporarily or permanently, our standard notice periods and fees will apply.
What do I do if my child is unwell?
Please keep your child at home if they are unwell, in line with national recommendations for all adults and children. Our educators and staff are following this same advice, to keep our community healthy and hygienic.
How will MOOSH support families who choose to isolate their child from MOOSH as a precautionary measure?
Our educators strive to remain completely connected to the children via the MOOSH Play channel that can be accessed on the MOOSH website’s ‘Program’ page. MOOSH Play provides a variety of activities to keep the children busy while parents work from home.
What other measures have MOOSH put in place in response to the COVID-19 pandemic?
We have increased our daily cleaning, hand washing and hygiene practices, and education surrounding this.
It is encouraged for Educators to wear masks when on site and we strongly encourage families and visitors to do so as well. In light of updated legislation we have QR codes displayed that staff, families and visitors must use to check in to the premises.
Following government requirements, as of 18 October 2021, all our Educators are fully vaccinated.
We are encouraging families to practice washing hands or using the hand sanitiser when entering and leaving our centre.
We are enforcing our exclusion policies for educators and children who are unwell with flu-like symptoms.
We are adjusting routines where possible, to increase the time children get to play outside in fresh air.
We also have a COVID Safety Plan and an Onsite Risk Management Plan, both of which are available to view upon request.
What is the policy regarding families returning from overseas, attending childcare?
The Australian Government currently has no self-isolation policy on return from overseas, but we strongly encourage our families and children to do a RAT at home before coming onsite.
Who can families contact for more information and advice?
The Director is the best point of contact via email: firstname.lastname@example.org or via phone: 02 9976 2147 or via mobile: 0481 063 117
Thank you to everyone for your understanding and cooperation to ensure our community can stay healthy, happy and safe!
My daughter has been attending MOOSH for six years, both for after-school care and vacation care. I am constantly amazed at the creative ways the MOOSH educators care for, educate and have fun with the kids in their care. The activities during vacation care are carefully thought out, excellent value, and offer so much variety, whether amazing excursions or creative inside days featuring cooking or making cardboard towns. My daughter absolutely loves attending MOOSH, and sometimes I struggle to get her to leave at the end of the day! – Anna, Year 5 Parent
My daughter is new to MOOSH this year but so far she loves it and in particular we as parents value the social aspect of MOOSH. The afternoons allow her to play with friends and build relationships. Sometimes these are rowdy active games organized by educators that encourage turn taking or team work and sometimes they are quieter small group activities involving art or construction where she can play along side her friends. The opportunity at MOOSH to build relationships with friends has been important for my daughter feeling like she belongs and has friends at her new school. – Anna, Year 1 Parent
You guys at Moosh are a fantastic team You have been instrumental in guiding my special monkey through her ‘monkeyhood’ and into semi human-like behaviour. She has gained hugely from all your efforts and I thank you all from the bottom of my heart – Andy, Year 5 Parent
My kindergarten students absolutely love going to Moosh! They always leave of an afternoon excited to go to Moosh and are filled with anticipation for the planned activities. Their genuine joy for going to after school care is a reflection of the dedication and efforts of the Moosh staff. The students who attend Moosh often link their programmed experiences they have at Moosh into the learning sequence in the classroom – especially in Science. As a teacher, it is wonderful to see my students linking their learning they have experienced through the fun and exciting after school program at Moosh into our classroom learning journey. – MVPS Kindy Teacher
All 3 of our children have attended MOOSH for BSC, ASC and vacation care since 2010. The environment the MOOSH educators create is one of fun, personal growth and respect. Each of our boys have thrived at MOOSH through the wonderful varied activities and the opportunity to play with different kids from other Years. Vacation care programs are fantastic – far more exciting than what us parents could offer! As a former management committee member I appreciate the strict adherence to quality standards borne out through how well the Centre is run. But most of all we appreciate the kindness shown to our boys throughout the last 10 years. MOOSH is a truly wonderful environment for kids. – Emma & Rob, Parents
Thank you for all the care and fun you have given [our son] at MOOSH since he started Kindy – we could not have managed without the service and the educators have been wonderful! – Charlotte, Year 3 Parent
We would like to thank everyone at MOOSH for the most amazing experience of ours and our children’s lives. The commitment you and your team have exemplified should be the model of every OOSH establishment all over the world. We could not be happier with the staff that made our children so happy – they never wanted to leave! We can’t tell you how many times our children said “Why are you here so early?!”, and we also heard the same many times when other children were being collected. The administration and financial team were just as great, if not better. When we entered the program from the waiting list, all the way until we exited MOOSH, we were professionally and personally handled with perfect guidance. Your team did it with the care and understanding we needed, thank you for everything MOOSH – your team rocks!!!! Kevin & Diah, parents
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