Providing high quality before school care, after school care and vacation care for school aged children.
Will MOOSH remain open?
Yes. We need to support working Australian families and provide children with quality childcare. Childcare is an essential community service. Our before and after school care and vacation care programs are currently running.
In what circumstances would MOOSH close?
If we are directed by authorities to close for any reason, we will do so, and aim to reopen as soon as possible.
What happens if an educator, child, or parent at a centre is diagnosed COVID-19?
Our commitment is to have open and clear communication with our community. Along with notifying the relevant authorities, we will let our families, staff and Manly Village Public School know via email that a confirmed case of COVID-19 has been diagnosed in our community.
If MOOSH is required to close, will I have to pay fees?
If the government or local health authorities ask us to close, we will not charge families fees during the period of closure. If you choose to withdraw your child from care as a precautionary measure in response to COVID-19, either temporarily or permanently, our standard notice periods and fees will apply.
What do I do if my child is unwell?
Please keep your child at home if they are unwell, in line with national recommendations for all adults and children. Our educators and staff are following this same advice, to keep our community healthy and hygienic.
How will MOOSH support families who choose to isolate their child from MOOSH as a precautionary measure?
Our educators strive to remain completely connected to the children via the MOOSH Play channel that can be accessed on the MOOSH website’s ‘Program’ page. MOOSH Play provides a variety of activities to keep the children busy while parents work from home.
What other measures have MOOSH put in place in response to COVID-19 pandemic?
We have increased our daily cleaning, hand washing and hygiene practices, and education surrounding this. We are encouraging families to also practice washing hands or using the hand sanitizer when entering and leaving our centre. We are enforcing our exclusion policies for educators and children who are unwell with flu-like symptoms. We are adjusting routines where possible, to increase the time children get to play outside in fresh air.
What is the policy regarding families returning from overseas, attending childcare?
On 15 March 2020, the Australian Government announced new measures to protect the Australian community in its response to the COVID-19 virus. This includes the requirement that all individuals arriving in Australia from an international destination must self-isolate for 14 days.
Who can families contact for more information and advice?
The Directors are the best point of contact via email: firstname.lastname@example.org or via phone: 02 9976 2147 or via mobile: 0481 063 117
How do I find more information about COVID-19?
You can contact the national COVID-19 Hotline 1800 020 080, or visit their website at https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert or https://www.health.nsw.gov.au/Pages/default.aspx or https://education.nsw.gov.au/covid-19
My daughter has been attending MOOSH for six years, both for after-school care and vacation care. I am constantly amazed at the creative ways the MOOSH educators care for, educate and have fun with the kids in their care. The activities during vacation care are carefully thought out, excellent value, and offer so much variety, whether amazing excursions or creative inside days featuring cooking or making cardboard towns. My daughter absolutely loves attending MOOSH, and sometimes I struggle to get her to leave at the end of the day! – Anna, Year 5 Parent
My daughter is new to MOOSH this year but so far she loves it and in particular we as parents value the social aspect of MOOSH. The afternoons allow her to play with friends and build relationships. Sometimes these are rowdy active games organized by educators that encourage turn taking or team work and sometimes they are quieter small group activities involving art or construction where she can play along side her friends. The opportunity at MOOSH to build relationships with friends has been important for my daughter feeling like she belongs and has friends at her new school. – Anna, Year 1 Parent
You guys at Moosh are a fantastic team You have been instrumental in guiding my special monkey through her ‘monkeyhood’ and into semi human-like behaviour. She has gained hugely from all your efforts and I thank you all from the bottom of my heart – Andy, Year 5 Parent
My kindergarten students absolutely love going to Moosh! They always leave of an afternoon excited to go to Moosh and are filled with anticipation for the planned activities. Their genuine joy for going to after school care is a reflection of the dedication and efforts of the Moosh staff. The students who attend Moosh often link their programmed experiences they have at Moosh into the learning sequence in the classroom – especially in Science. As a teacher, it is wonderful to see my students linking their learning they have experienced through the fun and exciting after school program at Moosh into our classroom learning journey. – MVPS Kindy Teacher
All 3 of our children have attended MOOSH for BSC, ASC and vacation care since 2010. The environment the MOOSH educators create is one of fun, personal growth and respect. Each of our boys have thrived at MOOSH through the wonderful varied activities and the opportunity to play with different kids from other Years. Vacation care programs are fantastic – far more exciting than what us parents could offer! As a former management committee member I appreciate the strict adherence to quality standards borne out through how well the Centre is run. But most of all we appreciate the kindness shown to our boys throughout the last 10 years. MOOSH is a truly wonderful environment for kids. – Emma & Rob, Parents
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